• Opening Hours

    OPENING HOURSX

    DAYTIMEBy appointment only

    MONDAY05:30 PM - 9:00 PM

    TUESDAY05:30 PM - 10:00 PM

    WEDNESDAY05:30 PM - 9:00 PM

    THURSDAY05:30 PM - 9:00 PM

    FRIDAYBy appointment only

    SATURDAY9:00 AM - 2:00 PM

    SUNDAY10:00 AM - 2:00 PM

  • +1 604 910 MOVE (6683)
  • Location
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Policy

POLICIES


ACTS OF COURTESY

  • Reserve & guarantee your spot for evening classes by 4:30pm weekdays & 9am weekends up to 30 days in advance!
  • We kindly ask that you remove your outdoor shoes and leave them on the entrance shelves. We strictly enforce our indoor shoe policy to protect our customers and floors.
  • We have a designated waiting area for customers to gather in before and after classes.
  • Please leave all electronics, including cell phones in your lockers or turn them off during classes/appointments.
  • The Training Room is for clients with Training Appointments only. Please refrain from entering this space without an appointment.
  • We love our community. Please be respectful and encouraging. Arrive 5-15 minutes before your service, and for full benefits and safety, please stay the full duration of your service.
  • We do not permit viewing of any classes.
  • There will be a 5 minute maximum grace period for late entries to classes.  Early departures are not permitted (unless you have notified the instructor prior to class).
  • We kindly ask that you make your class reservations daily (by 4:30pm weekdays & 9am weekends); so that we can ensure our 4 person class min. is met.

RESERVATIONS

  • To use our reservation system, you’ll first need to sign-up. To reserve classes and/or appointments, you must purchase in advance of reserving.
  • The reservation window is open for bookings up to 30 days in advance and by 4:30pm weekdays for evening classes & 9am weekends.
  • Single drop-ins to class and training expire 2 months after purchase date.
  • Regular 10 Class pass and personal training 5/10/20 passes expire 6 months from purchase date.
  • Regular priced 1 Month Passes expire one month from first visit.
  • Introductory & promotional offers: please refer to the fine print details for expiration, not eligible for refund, credit, transfer, hold or extension.
  • Classes and appointments can only be reserved if you have credits remaining in your account.  If you do not have any credits remaining, you will need to purchase credits in advance of reserving a class and/or appointment.
  • Classes can be reserved up to 30 days in advance.
  • In order to keep your class reservation, you must sign in at the studio no later than 5 minutes prior to the start of class. After this point, spots remaining will be released to other customers.
  • Once the class begins, customers will be given a 5 minute maximum grace period. After 5 minutes, no late entries will be permitted.
  • Participants must complete each class and stay the full duration.  If you do need to leave the class early due to an emergency, please do advise the instructor prior to the beginning of the class.
  • Customers using a deal voucher may participate in TRX® classes at an additional cost of $5/class + GST.
  • All appointments are confirmed 24 hours in advance via auto-email. Please confirm this email.
  • With every service, customers are encouraged to use a complimentary locker *simply sign-out a locker key with our Studio Happiness Team. There is a $25 + GST charge for lost or unreturned keys, in order to replace the locking system.
    • *PUR will not be responsible for the damage or loss any of your personal belongings.
  • Complimentary mats are provided to all customers, please sanitize your mat after use, and return the complimentary mat to our Studio Happiness team. There is a $42 + GST charge for lost or unreturned mats.
  • Waitlist System: If a class has reached capacity, the waitlist system will take up to 5 additional customers in order. Should an opening occur, you will receive an automated email 6 hours or greater from the class start time. Please confirm or decline the email. If a spot opens less than 6 hours from the class start time, a Studio Happiness Team member will give the waitlisted customers a courtesy call to confirm/decline.
  • *Note: an email may only be used once to register any client. Using an email more than once to create a profile will create an error in our system and your profile.

MEMBERSHIP CONSIDERATIONS

  • Auto-renewing Memberships: A complimentary 1 month hold per year is provided to all members. Thereafter, an extension request can be made.
  • For expectant mothers, we offer a 6 month complimentary hold on all auto-renewing memberships.
  • Auto-renewing memberships: To effectively cancel your membership, please submit your cancellation form 1 month prior to your next auto-pay.  Immediate cancelation ($50 + GST) and Downgrade options are available on the form link above. *Promotional offers are not available for downgrade.
  • Annual (Monthly) Membership contracts cancelled before completion of the term will be charged on the basis of $150+tax/month, and a refund will be calculated based on the above amount less months remaining. Annual (Yearly) Membership contracts are non-refundable.
  • Members who want to cancel their membership are able to downgrade to regular priced services only. Downgrades to promotional offers are not permitted.
  • Auto-renewing memberships will deduct on the 1st of the month (Annual (Yearly) Memberships will deduct once/annum also on the 1st), until a request for cancellation is submitted and approved.
  • Auto-renewing Memberships with failed auto-pays will result in a $1/day penalty to a maximum of $25/month in late charges in addition to the month(s) owed.
  • Promotional rates are guaranteed for a maximum of 12 consecutive months. Thereafter service pricing will automatically change to the going rates.

PROMOTIONAL 5PACK & 8PACK HOLDER CONSIDERATIONS

  • Auto-renewing class pass holders: A complimentary 1 month hold per year is provided to all pass holders. Thereafter, an extension request can be made.
  • A 3 month min. commitment is required and cancelation anytime thereafter with the following considers listed below.
  • Auto-renewing class pass holders: To effectively cancel your auto-pay, please submit your cancellation form 1 month prior to your next auto-pay.  Immediate cancelation ($50 + GST) and Downgrade options are available on the form link above. *Promotional offers are not available for downgrade.
  • Auto-renewing class pass holders: will deduct on the 1st of the month,  until a request for cancellation is submitted and approved.
  • Auto-renewing  class pass holders: with failed auto-pays will result in a $1/day penalty to a maximum of $25/month in late charges in addition to the month(s) owed.
  • Promotional rates are guaranteed for a maximum of 12 consecutive months. Thereafter service pricing will automatically change to the going rates.
  • I understand that classes within the 5 & 8 PACK do not rollover each month, and that they expire at the end of each month if not used.

CANCELLATIONS

  • Reservations for classes must be cancelled 6 hours prior to the class start time in order to receive the credit back into your account. Classes cancelled after this time, or no shows, will be credited back and a late cancel or no-show fee of $20 + GST will be charged to the card on file. Members will be charged $10 + GST for each late cancel or no-show.
  • Reservations for appointment bookings must be cancelled 24 hours prior to the appointment start time in order to receive the credit back to your account. Appointments cancelled after this time, or no shows, will not be credited back and will be deducted as if attended.
  • Reservations for specialty service private bookings must be canceled 7 days in advance and a one time rescheduling is provided at no additional charge. Any cancelations less than 7 days will result in forfeiture of the full 100% fee. A rescheduling fee of $50 and a 3 month window will be provided for any late cancelations.
  • In order to cancel your class reservation, please log into your account, and un-reserve; or you may call the studio and ask our Studio Happiness Team to cancel the class on your behalf.
  • Kindly reserve your classes by 4:30pm weekdays & 9am weekends.  We reserve the right to cancel a class with less than 4 customers. Customers who are reserved will be notified no later than 60 minutes or greater.

CHARGES

  • We accept Visa and MasterCard online. In store we accept Visa, MasterCard, Debit, and Cash.
  • Purchased services are final sale and cannot be transferred from one person to another.
  • Unworn, unwashed and undamaged clothing merchandise may be exchanged within 7 days of original purchase. All other merchandise is final sale. Sale items are final sale.
  • Special order merchandise may be accompanied by additional shipping/duties/tax fees, when a special delivery is made outside of our regular deliveries.
  • Prices are subject to change at anytime by PŪR Movement without notice.

RELEASE WAIVER

  • Must be signed online or in person prior to first class for all services.

MINORS

  • If you are under 18 years of age, your parent/guardian must agree to the liability release form upon sign-up. Minors under 14 years of age are not permitted in scheduled adult classes.
  • At this time, PŪR does not provide child minding services and we do not permit viewing of classes.
  • If you are under 14 years of age, a parent guardian must also arrive in person on your first visit to sign a parental release form.
  • Please refer to our KIDS POLICY page for KIDS PROGRAMS.

ACCEPTANCE OF TERMS

  • By using the PŪR website/Mobile Application, and/or booking, and attending classes, you have accepted PŪR MOVEMENT policies.

LINKS TO 3RD PARTY WEBSITES

  • The PŪR website may contain links to 3rd party websites that are not owned or controlled by PŪR MOVEMENT.  PŪR does not accept any responsibility for the content or practices of the 3rd party websites.

CONTEST RULES

  • Occasionally we may run social media contests.  Contest guidelines are found within the Instagram image (IG)
  • Contest(s) is in no way sponsored, administered, or associated with Instagram, Inc. By entering, entrants confirm that they are 14+ years of age, release Instagram and PŪR MOVEMENT of responsibility, and agree to Instagram’s and PŪR MOVEMENT’s terms of use.

 

COPYRIGHT ©PŪR Movement 2012. ALL RIGHTS RESERVED. PRIVACY POLICY
for PŪR Movement by Perfec Productions